Privacy Policy

The security and privacy of your personal data are important to Azores Properties, which is why we carry out our commercial activities in strict compliance with applicable legislation on the protection of personal data. We are committed to explaining, whenever necessary, how Azores Properties will use your personal data to ensure that you find the house, office or store you are looking for on our platform. It is also our commitment that all information collected is stored securely, both by Azores Properties and by other partner entities with whom we work.

This Privacy Policy seeks to explain what personal data we collect about our users, how and why we use it, who we share it with and how we protect your privacy.

On the homepage, when filling out the form requesting additional information about how to sell your home with Azores Properties:

In the form available on the “Sell” page, if you fill in the fields provided for this purpose:


Your expectations regarding the sale of your property


Telephone contact

The district in which your property is located

The municipality in which your property is located

Property address

Your email contact

Other distinctive and personal elements that you can place in the description field

On the property detail page, if you send us an email requesting additional information about it:


Email contact

Telephone contact


Distinctive and personal elements that you can include in the body of the communication you send us

In your personal area, which you can only access with unique and non-transferable credentials that will be provided to you:



Email address

Tax data

Telephone contact

Distinctive and personal elements
that you can place in the description field

Property address


Data that Azores Properties collects automatically, based on users’ use of the platform:

Technical information, in particular, the Internet Protocol (IP) address of the device the user is using to access the platform, the time zone, the operating system and the type and version of browser used;

Information about your visit, including the websites from which you access our website and the websites accessed from our platform, date and time of the visit, properties consulted and services viewed, duration of the visit, response time of the pages of our website, interactions with the features available and other data relating to your interaction with the platform.

Enable users who use the Azores Properties real estate portal – in accordance with the Terms and Conditions of Service – to be contacted by our team, following completion

of the form on the property detail page;

Respond to users who have contacted Azores Properties, from its platform, so that we can clarify any and all doubts that have been raised;

Create anonymous and aggregated information about the characteristics and behavior of website users, including for the purposes of segmentation and development of anonymous profiles (personas);

Improve the overall performance of the platform;

Promote a more personalized experience, so that the real estate searches carried out return the results you really want;

Measure and monitor the efficiency of existing highlights on the platform;

Manage the platform to ensure that it becomes increasingly secure and transparent;

Ensure that any remarketing activities promoted by Azores Properties respect the most demanding security and privacy standards;

Azores Properties has your express authorization;

These entities promote, under a contract, the provision of services made available by Azores Properties to our users;

This is required under the law;

This is strictly necessary to ensure compliance with our terms of use, rights or title.

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Data Processing:

We keep personal data related to your account for as long as you are a registered user and until you have closed your account.

You can request the deletion of personal data by sending an email to

After closing your account, we keep certain data necessary to:


– prevent fraud or abuse of use;


– satisfy legal obligations such as taxes, accounting and audits;


– decide a legal process or dispute or comply with an authority’s request.


We will only store the data relevant for such purposes, which we will delete as soon as the applicable retention or statutory limitation periods have expired or as soon as the legal purpose has been fulfilled. The retention period for your data can take between 30 days and 14 months. During this period, access to your data will be restricted or blocked immediately. Likewise, you will not receive any further communications (institutional or promotional), except for some previously programmed communication.

In either case, we guarantee that your data is deleted without undue delay and as quickly as technically possible.

Statistical Record Files:

The IP addresses of all connections made to are recorded. This information will be used to carry out aggregate statistical analyses, and no relationship will be
established with the services or interactions with users.

The information will be analyzed in an aggregated and anonymous way. The data used for this purpose does not contain personally identifiable data or private information.

Analyzes carried out using aggregated statistical information will be carried out to interpret website usage patterns and continuously improve service levels and user satisfaction. The aggregated statistical information resulting from the analyzes carried out may be revealed to third parties or publicly.

If Azores Properties changes its privacy practices, they will always be available at this location.

For additional clarifications, please contact

The last update of this Privacy Policy is October 17, 2023.

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